Whether you're new to DraftKings, or just in need of a refresher, many of your questions should be covered below:

Video Guides

• How do I create a DraftKings account and verify my identity?
• Scanning ID to verify your identity
• Uploading documents for verification
• What is an SCID?
• How to deposit
• Where to find and opt-in to promotions
• Where to find and how to use Bonus Bets

Creating a DraftKings account

Do I need to create a new account to use DraftKings Sportsbook if I already have a DraftKings Daily Fantasy account?

No, your existing account can be used across all products, simply login to your account. If necessary, you can complete the Sportsbook verification process here:

• How do I create an account?
• How do I verify my account?

Logging in to your DraftKings account

• How do I change or reset my password?
• What can I do if my account is locked?
• How do I change the email address on my DraftKings account?
• How do I change the phone number on my DraftKings account?
• What should I do if I forgot the email address associated with my DraftKings account?
• How do I manage my two-factor authentication (2FA)?

Promotions & Offers

• What is the Refer A Friend program?
• What promotions are currently available?
• When will my promotion be credited?
• New Customer Offer
• Locating and Applying Rewards

DraftKings Sportsbook

• Getting started with Sportsbook
• Where is DraftKings Sportsbook available?
• How to Play
• Sportsbook Basics
• My Sportsbook Account
• Early Exit Program

Fantasy Sports

• How to Play
• Fantasy Sports Basics
• Contest Rules & Scoring
• Leagues
• Tickets

Pick6

• What is Pick6
• Where is Pick6 Available?
• How to Play
• Prizing and Payouts
• Promotions and Rewards

Geolocating on your device

• Where am I permitted to play on DraftKings?
• Why can’t DraftKings detect my location?
• Why do I need to download/install the GeoComply Player Location Check Plugin?
• Using DraftKings with GeoComply location services - Overview

Depositing to your DraftKings account

• Depositing on DraftKings - Overview
• How do I deposit for DraftKings Fantasy Sports?
• How do I deposit for DraftKings Sportsbook
• Troubleshooting Deposit Issues - Overview

Withdrawing from your DraftKings account

• Withdrawing from DraftKings - Overview
• How do I withdraw funds from DraftKings
• How long do withdrawals take?
• Withdrawal tracker - Overview
• Are there any minimum or maximum limits on withdrawals?

Getting Support

If you need assistance, please don’t hesitate to contact the DraftKings Customer Support team.