Once a cheque withdrawal has been processed and the cheque has been mailed out, players need to reach out to the DraftKings Customer Support Team to receive their tracking number.
DraftKings isn’t able to expedite cheque withdrawal requests, and all requests are processed in the order that they were received.
If your cheque has been lost in the mail or you suspect it has been stolen, contact the DraftKings Customer Support Team as soon as possible. The DraftKings Customer Support Team will begin the process to void the cheque, which can take between two (2) to three (3) business days.
However, if the cheque has been successfully cashed, the DraftKings Customer Support Team will be unable to void the cheque.