DraftKings - Can I request a callback? (CA)

Submit a Callback Request

For additional support, you can create a support ticket or request a callback from the DraftKings Customer Support Team.

Important Information

If you’re an Ontario Canada based Sportsbook & Casino customer, you can request a callback through the chatbot.
- If you’re an Ontario Canada based Sportsbook & Casino customer, you can request a callback from the DraftKings Customer Support Team.
If you'd like assistance with your Fantasy Sports account, please use the Chatbot.

What is a Callback Request?

This option allows you to talk to Customer Support who is available to solve complex issues that may be otherwise challenging to help you fix via online instructions. Thank you in advance for your patience in the event the callback request queue is long during peak demand.

DraftKings offers a variety of support options to fit your needs. For the fastest resolution to your issue, we recommend either contacting our customer support team or reviewing answers related to your issue in our Help Center.