DraftKings is required to verify your identity and age to ensure you're of legal age to participate. This is a requirement for state and federal online gaming regulations and must be completed for everyone.
What do I need to provide to verify my identity?
During registration, you are required to provide the following information before you're allowed to deposit or participate in real money games:
- Full name
- Current home address (PO boxes and commercial addresses aren't accepted)
- Date of birth
- Social Security number
- For accurate verification, you should ensure that their registration information is entered exactly as it appears on their state-issued driver’s license, passport, or other federally accepted identification document.
Why wasn’t my identity verified?
DraftKings uses several 3rd party identity verification vendors to verify the information provided during account creation. Due to a variety of reasons, there may be some instances when our vendors aren't able to validate your information.
If DraftKings is unable to verify your identity right away, you will be asked to upload an image of the front of your current driver's license with the entirety of the information being viewable.
How long does account verification take?
There are three types of account verification:
- Standard verification (most common): This happens during registration or follow-up verification and takes seconds.
- Document upload verification: This happens when you're asked to provide a copy of your driver's license and takes minutes.
- Customer Support verification: This happens in the unlikely event we’re unable to automatically verify your identity using the aforementioned methods, and usually takes between 24 and 48 hours. For this type of verification, the DraftKings Customer Support Team will work to verify youe account. Requesting additional updates within the 48-hour time period may potentially delay approval time.