The customer First Initiative is a series of product features, applicable across all sports, that improve the Fantasy experience for all. DraftKings puts the customer first, with product features built to maintain fair play and enhance the contests you love.
Learn more about the customer First Initiative.
Enhanced Contest Eligibility: The highest-volume DraftKings customers across all sports are ineligible to enter certain contest formats when the entry fee is less than $3. The highest-volume DraftKings customers are also ineligible to enter certain contest formats when the entry fee is less than $5 if the prize pool is less than $25,000 guaranteed.
Enhanced Contest Eligibility applies to the following game formats:
Multi-Entry Limits: Fantasy contests with an entry fee less than $5 allow up to a maximum of 20 entries per customer.
Multi-Entry Limit Special Exception
Multi-Entry Limits apply to the following game formats:
Single Entry Limits in Non-Guaranteed Contests: customers may enter no more than 50 single entry fantasy contests that have non-guaranteed contest prize pools in the same sport, entry fee, and start/end time at $1, $2, $3, $5, or $10 amounts.
Non-guaranteed Single Entry Limits apply to the following game formats:
Experience Badges signify fantasy contest entry milestones for accomplished customers, making it easy to identify veteran opponents. Anyone with an Experience Badge is ineligible to enter contests designated for Beginner or Casual customers. If a customer earns an Experience Badge after entering a Beginner or Casual contest, the customer will remain in the contest.
Make progress towards earning Experience Badges in the following game formats:
New customers can hone their skills in Beginner Contests. This special contest category is reserved for customers who have played under 50 contests, and have not yet earned an Experience Badge. Casual Contests are for customers that have not yet earned an Experience Badge, regardless of the number of contests played.
Beginner and Casual Contests are offered in the following game formats:
Find Beginner Contests.
You have the power to stop opponents from sending you notifications to join a contest or enter a league. When an opponent is added to this list in your preferences, you will stop receiving notifications from that user.
Add opponents to your Limit Notifications from Users preferences.
customers have the ability to block up to 10 DraftKings opponents from Head-to-Head challenges in all Head-to-Head contests with entry fees below $1,000. Once you add a block, that customer can no longer join your public or private Head-to-Head contests, send you Head-to-Head Challenge requests, or be auto-matched with you in Head-to-Head contests. This feature applies to Head-to-Head contests only and does not impact other contest formats.
Add opponents to your Head-To-Head Settings preferences.
| Contest Format Features | |||||||
| Salary Cap | Tiers | Best Ball Tournament | Best Ball Sit + Go | Snake Draft | Flash Draft | Pick 6 | |
| Enhanced Contest Eligibility | ✅ | ✅ | ⛔ | ✅ | ✅ | ⛔ | ⛔ |
| Multi-Entry Limits | ✅ | ✅ | ✅ | ⛔ | ⛔ | ⛔ | ⛔ |
| Single Entry Limits in Non-Guaranteed Contests | ✅ | ✅ | ⛔ | ✅ | ✅ | ⛔ | ⛔ |
|
Experience Badges | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Beginner & Casual Contests | ✅ | ✅ | ⛔ | ⛔ | ⛔ | ⛔ | ⛔ |
| Limit Notifications From Opponents | ✅ | ✅ | ⛔ | ⛔ | ⛔ |
⛔ | ⛔ |
|
Head-to-Head customer Blocking | ✅ | ✅ | ⛔ | ⛔ | ⛔ |
⛔ | ⛔ |