Welcome to the Draftkings Support X (Formerly Twitter) page!
@DK_Assist is the official DraftKings Customer Care account on X.
Hours of availability: 8am - 12am ET.
While we are able to assist with a number of issues, some inquiries still fall outside of our scope of assistance. Anything that we are unable to help with can be brought to our Email and Live Chat support team which is available 24/7!
If you are experiencing any of the issues listed that we are unable to assist with on X, please contact our Customer Support Team.
If you have already submitted an email to our Support Team, please be patient as they are working to get back to you as soon as possible! Any updates or additional questions can be added directly to the ticket thread that you have open. This will help our team get back to you in a timely manner and prevent any confusion by having multiple tickets open for our agents to review.