What happens if I am disconnected while playing Live Dealer Games?


Two outcomes can occur if you're disconnected:

1. You are disconnected before the betting window expires

If you're disconnected from a Live Dealer game round while betting time remains, any bets placed will be rejected and the bets will be returned to you. Please note that you have not been charged for this wager.

Important Note: You may receive a “Bet Rejected” notification as your wager was not taken.

 

2. You are disconnected after the betting window has expired and the round has begun

If you are disconnected from a game round, and the betting time has closed, any placed bets remain valid and are settled in your absence based on the true result of the round. You will see the results of the game round and round history within your transactions.
 

Important Information