The option to set a Cool-Off period is part of DraftKings' Commitment to Responsible Gaming, to help you control how and when you use DraftKings Sportsbook and Casino.
Easily access all of DraftKings' tools and resources by visiting the Responsible Gaming Center.
Cool Off Durations
- 1 Day
- 1 Week
- 1 Month
- 2 Months
- 3 Months
Note: You’ll see all options defined by your jurisdiction when setting the Cool Off Period.
During the Cool Off Period
- You can't log into your DraftKings account.
- You can't make any deposits.
- You can't make any sports wagers.
- You can't play in any casino games
- Existing entries and wagers will remain live however you won't be able to make any changes.
- You can’t withdraw funds from your account without monitored assistance.
Important: To request a withdrawal during a Cool Off Period, please contact the DraftKings Customer Support team.
Frequently asked questions
Who can set a cool off period?
- Any DraftKings account holder can set a cool off period from Sportsbook or Casino.
How can I set a cool off period?
What happens to the funds in my DraftKings account while I'm in the cool off period?
- Any funds deposited into DraftKings will remain in your account for the future. If you'd like to withdraw funds during a cool off period, contact the DraftKings Customer Support Team for assistance.
What happens after the cool off period ends?
- After the cool off period, your account will be fully accessible.
Can I limit my access to DraftKings for a longer period of time?
- If you'd like to take a longer break from DraftKings, you can self-exclude.
Can I limit my DraftKings use in other ways?
Can I end my cool off period early?
- Once a cool off period is set, DraftKings isn’t permitted to shorten that period.