Manage Notifications & customer Interactions

You are in control of the communications and contest interactions you receive on DraftKings. You can:

• Opt out of league notifications

• Opt out of invitation notifications

• Block Head-to-Head (H2H) invitations from specific customers

• Limit how often certain customers can compete against you

Important Notes

• Limiting notifications or blocking Head-to-Head contests from specific users can only be done from a desktop or laptop

• You can remove blocked customers at any time by selecting the box next to the customer's username and clicking Unblock or Remove

• Blocking a customer applies only to Head-to-Head contests

• Blocking may take up to 10 minutes to take effect

• You can block up to 10 customers at a time

• Blocking does not apply to Head-to-Head contests with entry fees of $1,000 or more

• Blocking does not prevent invites to multicustomer contests (such as 3-customer contests) or league contests

If you no longer wish to receive notifications from a league, learn more about deleting or leaving a league

Understanding Contest Invites

You can receive contest invites from two different sources:

• Head-to-Head or multicustomer contest challenges sent directly by another customer

• League contests posted within a league you are already a member of or have been invited to join

If the invites are coming from a league:

• Blocking the customer will not stop league contest notifications

• You may need to:

  • Decline the pending league invite

  • Leave the league if you are already a member

  • Or turn off notifications for that specific league while remaining a member

If you would like to stay in the league but stop receiving notifications:

1. Log in to DraftKings from a desktop or laptop

2. Click your username in the top-right corner

3. Select Communication Settings

4. Locate the league and disable notifications for that league

Head-to-Head Contests

When you block a customer:

• They cannot join your public or private Head-to-Head contests

• They cannot send you Head-to-Head challenge requests

• They cannot be auto-matched with you in Head-to-Head contests

How Head-to-Head Blocking Works

Head-to-Head blocking primarily prevents automatic matchup pairing between customers.

For example:

• If two customers each post a $100 public Head-to-Head contest that remains unfilled at contest lock, DraftKings may automatically match those customers together

• If either customer has blocked the other, they will not be auto-matched

customer-Level Notification Controls

If you add a customer to your notification limits list:

• You will stop receiving notifications from that customer

How to Limit Notifications (Desktop or Laptop Only)

1. Log into your DraftKings account from a desktop or laptop

2. Click your username in the top-right corner

3. Select Fantasy Preferences

4. Set:

• Head To Head limits by typing a customer's username in the Search for a user box then clicking Block. 

• • Limit Notifications From Users by typing a customer's username in the Search for a user box then clicking Add.