Verifying your account is essential to enable deposits, wagering, or withdrawals. If additional steps are required, you'll be notified via email or in-app alert.

What You’ll Need

To verify your identity, please have the following information ready:

• Full legal name
• Physical Home Address (No PO boxes or commercial addresses)
• Date of birth
• Social Security number (SSN)
  • Note: Not all DraftKings products require SSN verification.

How to Verify Your Identity

Automated Verification:
Enter the required information when creating your account. In most cases, you'll be verified automatically.

Non-Automated Verification:
If your identity cannot be verified automatically, our DraftKings Customer Support Team will notify you and request that you upload one of the following to our secure Document Upload Center:

• Driver's License
• Passport (requires additional Proof of Residence)
• Other Government-Issued ID

 

If you choose to upload your passport, you will also be required to upload Proof of Residence which must include:

• Your name and current address
• A unique reference number (e.g., invoice, customer, or account number)
• A date within the past 90 days
• Upload the full document including all pages - partial documents will not be accepted

Upload your documents using our secure Document Upload Center.

Age Verification

If age verification is required, follow these steps:

• First, attempt automatic verification by visiting Account Verification.
• If automatic verification fails, upload a photo of your Government-Issued ID via the Document Upload Center.

What Happens Next?

• After Uploading Your Documents:
  • Our team will review your submission.
  • You’ll receive an email with the result of your verification.
• If Verification Fails:
  • You can re-enter your information or upload documents.
  • Contact the DraftKings Customer Support Team for further assistance, if needed.