Casino Flex Spins give you more choice when using promotional spins. Instead of being assigned to one specific game, Flex Spins allow you to select from a list of eligible games.

To see how Flex Spins work, watch the short video below.

Below are answers to common questions to help you get started.

What Are Casino Flex Spins?

Casino Flex Spins are a type of promotional reward that lets you choose which eligible slot game you’d like to use your spins on.

Once you select your preferred game, your Flex Spins convert into standard Casino Spins for that specific title, and you can begin playing right away.

This added flexibility gives you more control over how you use your reward.

How Do Flex Spins Work?

Here’s how it works:

1. Earn Flex Spins through a qualifying promotion (such as a deposit or play offer).
2. Visit the Reward Center in your account.
3. Select your available Flex Spins reward.
4. Choose from the list of eligible games.
5. Your Flex Spins will convert into Casino Spins for that game.
6. Launch the game and start spinning.

Where Do I Find My Flex Spins?

Flex Spins are located in your Rewards Center or 'Bonuses & More Section' on Lobby Home Page.

If you’ve earned Flex Spins and don’t see them in your Reward Center, please contact Customer Support for assistance.

How Long Do I Have to Choose a Game?

You have 48 hours from the time Flex Spins are awarded to select your game.

If a selection is not made within 48 hours, the Flex Spins will expire.

We recommend visiting the Reward Center as soon as possible to activate your reward.

Can I Use Flex Spins on Any Game?

Flex Spins can only be used on eligible slot titles.

Not all games qualify, and the list of eligible games may vary depending on the specific promotion. When selecting your Flex Spins in the Reward Center, you will see the available games for that offer.

If a specific game is not listed, it is not eligible for that Flex Spins reward.

Can I Change My Game After I Make a Selection?

Once you choose a game and your Flex Spins convert into Casino Spins, the selection cannot be changed.

Please review the eligible game options carefully before confirming your choice.

What Happens After I Select a Game?

After selecting a game:

• Your Flex Spins convert into Casino Spins for that specific title.
• You can immediately launch the game from the Reward Center.
• The spins will be applied automatically as you play.

How Do I Earn Flex Spins?

Flex Spins are awarded through select promotions, such as:

• Deposit offers
• Play-based promotions
• Special promotional campaigns

To see available offers, check the Promotions page, your Reward Center, or your promotional emails.

Still Need Help?

If you have questions about your Flex Spins or believe something isn’t working as expected, our Customer Support team is here to help.