If you'd like to change your address on file, please complete the following steps:
Once a check withdrawal has been processed and the check has been mailed out, you'll be emailed with tracking information if the withdrawal is over $100.
If you are unable to locate the email and your check meets the criteria to receive tracking information, reach out to DraftKings Customer Support Team.
If your check has been lost in the mail or you suspect it has been stolen, please contact the DraftKings Customer Support Team as soon as possible. The DraftKings Customer Support Team will begin the process to void the check, which can take up to two (2) to three (3) business days.
However, if the check has been successfully cashed, the DraftKings Customer Support Team will be unable to void the check.